Our Mission

When airlines let you down, we show up

Flights get cancelled every day. Too often, passengers are left stranded and alone. We're changing that — you'll never be on the line alone.

Why we built Detourra

One cancelled flight at O'Hare, midnight. Families, elderly travelers, non-English speakers — handed a voucher, pointed at a bus, alone.

The airline had let them down. Nobody showed up.

When airlines let you down, someone has to show up. So we built Detourra.

Now we show up — fast, clear, and never selling you anything.

Our principles

What we stand for

Unbiased information

Every option, not just the ones that pay us — with pros, cons, and real prices.

Passenger advocacy

What airlines owe you, how to claim it, and what to do if they push back.

Speed & simplicity

Every minute counts when you're stranded. We show you what matters, right now.

Start with one airport, scale everywhere

O’Hare first — key terminals, shuttles, and late-night diners — then more airports over time.

Community-driven

Tips and updates from travelers who've been there. Detourra gets better the more people use it.

Free at the point of need

No fees, no hidden charges, no upsells when you're vulnerable. Premium is optional and clearly priced.

Built for stranded travelers, by travelers

A small team of frequent flyers who've been stranded more times than we can count. Every feature is something we wished we'd had.

Years of travel experience
No corporate backers
100% independent

Be part of the mission

Stranded now, or want to help others? Detourra is stronger with you.